Support
Providing comprehensive levels of support is our key service at Gensys Technology and we strive to maintain these levels using a combination of helpdesk agents, onsite engineers and dedicated account managers. No matter what Level of support you choose, you will receive the same level of attention across the board.
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We understand that no two companies are alike and this applies to IT support. You may be an established company and require comprehensive 24 hour monitoring of your systems with fast response times or you may be a startup and need some guidance on relevant systems , networking and a light touch of support. Regardless of your size, we can tailor the support package to your requirements and budget.
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Below are the three levels of support we offer. Please contact us on (020) 7255 2022 if you require further information or simply drop us an email at support@gensystec.com to test out our response !