I have been working with Gensys Technology since 1999 when I joined 20.20 as their first in house IT Manager. Richard, Chris and the team at Gensys have consistently delivered excellent service and support thought our 15 year relationship. Their customer focused approach means they are always keen to help with any aspects of support and consultancy, from face to face desktop support to installing, configuring and maintaining complex infrastructure solutions.
At 20.20 Gensys have helped me grow our business by recommending the right IT solutions for our needs. I have worked together with Gensys to implement Windows Active Directory services, AFP file sharing for Mac, Microsoft Windows Server from NT to 2012, physical and virtual (VM Ware) as well as Microsoft Exchange from 5.5 to 2013 and Office 365. That's just a few of the projects Gensys have helped me deliver.
Many of the systems Gensys have configured have been specifically tailored to our business needs and focused on improving the user experience for our Mac OS workstations and laptops.
The Gensys team offers a friendly personal service which you simply can't get from a faceless call centre or large corporate IT consultant. Gensys understand the unique needs and technical challenges of the creative industries and their extensive experience supporting Mac OS and Windows platforms means they are uniquely placed to ensure your business gets the best solution whatever platform you choose. Their ability to integrate Macs and PC's means that 20.20 enjoy the reliability, security and industry standard features of a Microsoft Windows network infrastructure with the Mac OS clients that we love and need to get the job done.
I'm very pleased to work with Gensys and I am always happy to recommend them. I look forward to the next 15 years.
Head of IT